Why are my left and right speakers swapped?+
Work from the speakers back to the computer. The speaker marked L should sit on your left as you face the screen, and the cable from the left output should reach it; on an amplifier or receiver, swap the two speaker cables at one end. On headphones and earbuds, check the L and R markings, since some are easy to wear the wrong way round. Then check software: some sound drivers, equaliser apps, and audio interfaces remap channels. If the Left button here plays on the left, the browser and everything after it are wired correctly.
Why does one speaker or one side of my headphones play nothing?+
First look for the balance control. On Windows it is under Settings, System, Sound, in the output device's properties; on a Mac under System Settings, Sound, Output. A balance pushed all the way to one side silences the other. Next check the cable: a 3.5 mm plug that is not fully pushed in often loses one channel, and so does a worn cable that crackles when you move it. Swapping the two speakers, or the two cables, shows whether the fault follows the speaker or stays with the output.
What does the polarity, or phase, test tell me?+
A speaker's cone should move outwards when the signal goes positive. If one speaker has its plus and minus wires swapped, its cone moves in while the other moves out, and the two partly cancel. Low notes cancel most, so the sound loses bass and no longer forms a clear image in the middle; it seems to come from the sides or from inside your head. The test plays the same low noise on both sides, in phase and then with the right channel inverted. If the inverted state is the one that sounds centred and full, swap the red and black wires on one speaker only.
Why can't I hear the bass sweep on my laptop or phone?+
Small drivers in a small box cannot move enough air for low notes. Laptop and phone speakers rarely reproduce anything useful below about 100 to 150 Hz, and many small Bluetooth speakers stop around 80 to 100 Hz; what you hear as bass in music from them is mostly the overtones above the note. Good headphones usually reach 20 to 30 Hz, and a subwoofer is built for exactly the bottom of the range. Silence at the low end of the sweep on a laptop is normal, not a fault.
Do Bluetooth headphones, spatial audio, or virtual surround change the result?+
Yes. Bluetooth adds a delay of roughly 100 to 300 ms, which the sweep readout corrects for when the browser reports it, and many codecs trim the very top of the range. If the headset's microphone is in use, it may switch to a narrow hands-free mode that sounds muffled and is sometimes mono. Spatial audio, head tracking, Windows Sonic, and Dolby Atmos for headphones deliberately blend the channels, so left can leak into right and the polarity test sounds odd. Switch them off for a clean check.
Why do the left and right tests both play from both sides?+
Almost always a mono setting. Mono audio is an accessibility option that mixes left and right together, so a listener with hearing in one ear misses nothing. On a Mac it is under System Settings, Accessibility, Audio; on Windows under Settings, Accessibility, Audio; on an iPhone under Settings, Accessibility, Audio and Visual; on Android in the accessibility settings. A single Bluetooth speaker, a smart speaker, or a TV soundbar may also be mono by design. If you rely on mono audio, leave it on; the test is only telling you it is there.
How loud should I play the frequency sweep?+
Quietly: no louder than normal conversation at your listening position. A sine tone puts all of its energy into one frequency, which a tweeter can only take in small amounts, and the highest octaves can be harmful before they sound loud, especially in headphones. This page caps every signal at -12 dBFS and starts the slider at 30 percent, but your system volume and amplifier decide the real level. Set them low before the first play, raise them only as far as you need, and stop at once if anything buzzes, distorts, or hurts.
Can this test a 5.1 surround system?+
Only when the browser is given more than two channels. If the output reports six or more, the surround card offers front left, centre, front right, surround left, surround right, and a subwoofer channel low-passed at 120 Hz, one at a time or in turn. Most laptops, headphones, TVs, and soundbars expose stereo only, and an HDMI receiver usually shows six channels only after the computer's output is set to 5.1 in its sound settings. If a speaker answers to the wrong name, the device or its speaker setup maps channels in a different order.
Is the frequency sweep a hearing test?+
No. What you hear at each end of the sweep depends on the speakers or headphones, the room, the volume, and your ears all at once, and none of them is calibrated. Use the marks to compare two pairs of speakers, or the same pair before and after a change. To check your hearing, see an audiologist, who uses calibrated headphones and tones at measured levels.
Does this speaker test record or upload anything?+
No. Every sound is generated inside this tab with the Web Audio API, nothing is uploaded, and the page never asks for your microphone. That is also why it cannot hear your speakers, so every judgement is yours. Your OK and Problem marks live only on this page and are gone when you leave or reload; copy the summary if you want to keep it.